FAQs
Have a question? Please see below for answers to common questions from customers.
Product information
What is BUNGAMÌ?
Bungami is not just a brand; it's a childhood companion. We craft multifunctional play couches that encourage your child to play, move, imagine, build and relax - all in one durable, stylish and transformative piece of furniture.
Who created the BUNGAMÌ play couch?
The Bungami play couch was lovingly created by a mother of two energetic boys. Designed initially for her own children, she saw the joy and creative play it inspired and decided to share it with the world.
How can the BUNGAMÌ play couch inspire my child's imagination?
Our play couch is designed to be whatever your child imagines it to be - from a fort to a pirate ship to a quiet reading nook. Its versatility supports a wide range of activities that promote imagination and physical play.
What age range is the BUNGAMÌ play couch suitable for?
The Bungami play couch is designed for every child without any age limitations, providing a safe and enjoyable play space that adapts to their growing needs.
Can the play couch fit into my home décor?
Yes! We've designed our play couch with a minimalistic and stylish look that can seamlessly fit into any modern home décor. It's available in a range of colours to match your style.
How is BUNGAMÌ different from other play couches on the market?
Bungami stands apart due to its unique origin, superior quality, and design that is tested in a real family environment. We also pride ourselves on our commitment to fostering creativity in line with Montessori principles.
What materials are the BUNGAMÌ play couch made from?
Each play couch is handcrafted with high-quality materials, ensuring it is durable, comfortable, and easy to clean.
Fabric covers - are made of 100% polyester. Fabric type is knitted velvet which is so soft and pleasant to the touch that every child loves it. The fabrics are very durable and rated up to at least a Martindale score of 100,000+ rubs. No substances harmful to human health were used in the production (OEKO-TEX® STANDARD 100).
Foam - standart polyurethane foam (PU) with density and hardness carefully selected to meet needs of little Bungami users.
Where are the BUNGAMÌ play sofas produced?
The Bungami play sofas are produced in Lithuania and then shipped to all around the Europe.
How many parts does the sofa consist of?
Our play sofa consists of eight parts: four square seat cushions, each two are connected to each other, two trapezoid backrests and two rectangular armrests.
What are the dimensions of the BUNGAMÌ play sofa?
160cm x 80cm. If the foam blocks are put on each other, the size is just 80cm x 80cm. The Bungami play sofa perfectly fits even in tiny rooms.
Product care
Are the covers stain resistant?
Yes! The play couch is designed with easy maintenance in mind. The covers are made of high-quality fabrics that are effortless to maintain, durable, and resistant to stains and liquids.
The fabrics of the covers are designed to resist stains and lubricants. Food and drink stains such as milk, coffee, chocolate, ketchup, pencil, lipstick, and other stains can be removed with a cloth dampened with soapy water. The fabrics can also be washed and dried in the washing machine, and they never shrink or curl.
Are the covers washable?
Yes! The covers are removable and washable in the washing machine at 30°C, gentle cycle with tumble dry. To dry, please hang or put them down and not in the dryer! The covers can be ironed at low temperature. Dry cleaning is also possible.
How to clean the stains?
Step 1 - Immediately remove the largest dirt and dry the area with a dry cloth.
Step 2 - Spray a little soapy water solution on the remaining stain and gently rub in a circular motion with a clean cloth or toothbrush to avoid damaging the fluff. Clean from the edges of the stain towards the centre to avoid the halo effect.
Step 3 - Dry with a dry cloth after pressing, and when the fabric is dry, comb the fluff with a soft brush to make it soft again.
Are the covers pet-friendly?
Yes! Our fabrics are pet-friendly.
Order and delivery
Where can I buy a BUNGAMÌ play couch?
Currently, our play couch is available exclusively on our website. We’ve streamlined our distribution to ensure quality and keep the couch accessible to families everywhere.
Can I look at the play sofa color selection at home in advance?
Yes! You can order free fabric samples of all our colours.
How much does the shipping cost?
We offer free shipping in Lithuania, Estonia, Latvia. Shipping within other EU countries cost 90EUR. If you live in a country where we do not deliver, please contact us and we will calculate the shipping costs for you individually.
Do you ship internationally?
We primarily serve families in Europe, but we're working on expanding our reach. Please contact us for more information on international shipping options.
What is the delivery time?
Every Bungami play couch is made to you. This takes time for us to process the order. Usually, the order is delivered in 10 business days.
How the BUNGAMÌ play couch is delivered?
Our play couch is delivered in three big boxes. The play sofa is shipped not pressed and not rolled. In this case the quality and durability of the foam is not affected and the play couch can be used immediately.
When opening the packages, please make sure that you do not use sharp or sharp objects.
Can I cancel my order?
If you have changed your mind and want to cancel your order, please contact us.
If your order has not been shipped yet, we are able to stop the further process. However, if the order is already on its way to you, we would ask you to use the return option to return it to us.
How long can I return my order?
The legal return period of 14 days after receipt of the goods also applies to us. Please note that the goods must be in perfect, unused condition and will be returned in the original packaging.
What if something is wrong with my delivered item?
Please contact our service no later than 48 hours after receiving the goods. We will be happy to help you and find a solution.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, plus PayPal and Apple Pay as alternate methods.
In our online store, you can pay using a newer and more secure method – KLIX. This is a payment method created by Citadele bank, ensuring the security of your data and money. KLIX offers the possibility to pay with a card, directly from a bank account, or to pay in installments after receiving a loan offer.
KLIX Pay by card - the opportunity to pay with VISA and Mastercard cards. When making a payment for the first time, the buyer can agree in the payment form that the card details be saved in the KLIX app. If you agree to save your card details, you can make payments faster next time on any site with KLIX, as your card details will already be auto-filled. The KLIX card payment system complies with the Payment Card Industry Data Security Standard (PCI DSS) requirements.
KLIX payments from a bank account. This is a fast and secure payment method that allows you to pay for purchases online. To make a payment, select your bank, log in, and confirm the payment. KLIX is a secure bank payment initiator, providing services in accordance with the European Union Directive 2007/64/EC Payment Services (PSD 1).
KLIX Pay Later offers the opportunity for online store customers to buy today and pay for their purchases later. Financing conditions when purchasing with KLIX in installments:
- The contract is concluded in just a few minutes;
- We finance the price of the product or shopping cart from 70 to 7000 Eur;
- Purchase goods now and spread the order amount into equal monthly installments;
- Make the purchase with an initial deposit or without one;
- By purchasing the product in installments, you immediately become the owner of the product.
By choosing KLIX Pay Later, online store visitors can receive offers from KLIX partners – creditors, compare and choose the most suitable offer, and sign the hire purchase loan agreement remotely.
Contact
Still have questions? We're happy to help! Please email us at hello@bungami.com and we will get back to you within 24 hours.
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